Customer Reviews - Window World of Pittsburgh

Real Reviews From Real Customers

  • Great team of people you have working for you. From the sales person to the installers. Very professional.

    - Jennie & Eugene Santilli
    Aliquippa, PA

  • Very happy with all aspects of the purchase.

    - Rodger & Roslyn Kirsch
    Ross Township, PA

  • I had a very good experience with Window World from the start to finish.

    - Marva Sharpe
    Homestead, PA

  • The person installing the window was great. He was very patient with my very hard to please husband.

    - Craig & Cathy Nemchik
    Ligonier, PA

  • Prompt replies to inquiries, professional sales person (Wayne), timely manufacturing and installation as scheduled are all reasons to do business with Window World.

    - David & Irma Zech
    Ross Township, PA

  • Gary Anderson and his workers worked well and quickly. They were extremely neat and personable.

    - Melvin & Deloris McMillan
    Pittsburgh, PA

  • Very satisfied with your installers. Very knowledgeable and willing to explain or answer any questions I had. Made me feel very comfortable and want to use window world again.

    - Darryle Buchlmayer
    West View, PA

  • First, we had windows installed in our home from Window World several weeks ago. We are thrilled with the windows and the new look they added to our home. The salesman was extremely informative, and the price affordable. The installers were excellent, and cleaned up after the job was done. Would definitely recommend Window World to anyone looking to replace their windows.

    Secondly, a SINCERE THANK YOU for your donation to St. Jude Hospital in our name. This truly shows the kind of company that you are in "giving back" by helping all the children at St. Jude Hospital. We have been blessed in our life with beautiful, healthy grandchildren. I can't even imagine the pain of the parents and families of the children at St. Jude. Please continue your support to all of them in the future. I'm sure many of you at Window World can join me and my family in being very grateful for our life blessings.

    - Maryann Wellinger
    Pittsburgh, PA

  • I just wanted to write a quick note which I have been trying to do to thank you for the installation of our windows on August 7, 2013. The men who did the job were excellent. Really our patio door looks beautiful; it was in really bad shape. The upstairs windows look so good; they make our other windows look so bad. Again thank you for the terrific job that was done.

    - Karen & Kevin Weltz
    Pittsburgh, PA

  • Sales rep was great – very professional and an asset to your company. The installer was fantastic – very personable, and you can tell he loves his job.

    - Carol Kierzkowski
    Monaca, PA

  • At this point we are extremely satisfied and have recommended to friends and co-workers. Time will tell if all the features measure up. If not, we will be in touch with the pending Lifetime Warranty. Thank you for a job well done.

    - William & Lucille Mariana
    Manor, PA

  • I was very impressed with the product and warranty. The installers were very knowledgeable and competent in their work and very nice. I am amazed at the difference these windows have made in my home, as it is much quieter inside now. It looks like a new house on the outside. Thank you Window World for a great product.

    - Shirley McGahann
    Aliquippa, PA

  • Very satisfied with the entire process, from scheduling the initial appointment to measuring, to installation. The installation crew was efficient, knowledgeable and very, very neat. They even cleaned up the scraps that fell into the front yard. I was nervous about the whole thing, but it went so smoothly. Everyone has been just great.

    - Pat Lordeon
    Pittsburgh, PA

  • Loved the features, such as double sash locks, snug operating feel, half screens which move up and down. Beefy door side lock and floor lock.

    - Howard Birkenstock
    Aliquippa, PA

  • We want to thank you for the excellent work your “Window World Family” completed with our home in Turtle Creek, PA. The Father and Son(s) were very professional and very helpful with anything that needed attended to. It was a pleasure to work with them and they completed the job with the utmost care with the necessary touches for a neat and excellent completion of the project. Thank you – we are very pleased with new windows and doors – they add a fresh new look to our home.

    - Charles and Shirley Marshall
    Turtle Creek, PA

  • Karl and Steve were very professional. Worked hard with no breaks. Customer service came out for some “fine tuning” within days. Excellent service overall.

    - James Gallagher
    McKee’s Rocks, PA

  • Carl and Steve are very good workers. They know their job and they do it very well.

    - John Rudolph
    Pittsburgh, PA

  • Windows are good quality for the cost.

    - Plazek Daniel
    Pittsburgh, PA

  • The windows are great, the installer was great and did a wonderful job. He’s the best!!!

    - Byron Snyder
    Pittsburgh, PA

  • The installers were very professional and neat with their work. Six of my windows were re installed because I was not happy with the placement, too much space outside that could allow water damage in future and took up 4 to 6’’ of window sill. The installation team bent over backwards to explain the reasoning to me and to reinstall them, so I was satisfied. The team was also here the 2nd day to do the outside work, even in a snow storm. The team worked all day the 1st day an did not even take a lunch break. My husband was amazed that they got all 20 windows in one day. I would definitely recommend Window World to anyone looking for replacement windows.

    - Raymond & Kathleen DiCaprio
    Pittsburgh, PA

  • Very Satisfied. Windows look great. Great staff and service.

    - Lynn & Robert Firmin
    Pittsburgh, PA

  • We were thrilled with the installation! Great crew of guys! And we absolutely love our new windows!

    - Phil Boyd & Susan Huber
    New Brighton, PA

  • Fabulous service, fantastic outcome. Love the windows! The installation crew was extremely professional, knowledgeable and did an outstanding job installing 10 windows in an old house. I would use Window World again.

    - Janet Kraus
    Millvale, PA

  • Rick and Don did an excellent job. They were professional and prompt. They wore shoe covers and put cardboard down in the house so as not to track in any dirt. They cleaned up very well after they were done each day. They were very polite and respectful. I will ask for the same crew when we get the patio door.

    - Janice Rizzo
    Coraopolis, PA

  • Your windows were a much closer fit to the actual window opening. Your installers were not only very professional but also did some extra nailing and caulking on a couple of window frames not in the contract – that is very professional! Above and beyond the call of duty!

    - Charles Valosio
    Avalon, PA

  • Our salesman Matt Teddy was outstanding. He took his time and explained everything and answered all of our questions. And he left us to make our decision, without any pressure. Our installer Bud was outstanding. He came did the work and was very professional and did a great job. Because of these two people we will be using window world again in the future. I wish more companies had people like them working for them. Thanks again.

    - Tom O’Conner
    Verona, PA

  • Window World is the best from start to finish. All promises are kept throughout. Home was left clean after installation work was completed. Old windows were removed satisfactorily. Work was appreciated.

    - Chester Imler
    Moon Township, PA

  • Top notch from start to finish! Our experience began with Wayne Bender, Sales Rep who introduced Window World from its history to current status. He demonstrated such confidence, knowledge and excitement of these windows that it was impossible not to purchase them. We were given an approximate delivery date upon which time a courteous phone call would be made to schedule the day(s) for installation. Mike and Justin (installation experts) arrived on time, were professional, knowledgeable and just as confident in the product. It was refreshing to watch them work as an efficient team. They did not stop until all 17 windows were removed and replaced and they cleaned up everything! The entire experience exceeded my expectations!

    - Mike & Cindy Kutchmark
    Clinton, PA

  • Bud installed our windows. That guy is an asset to your company. Great guy, super hard worker. My old windows were casement /steel and very difficult to get out. He got them all done in one day. I am a real estate agent and will definitely refer your company to any of my future clients.

    - Vic Franceschini
    Millvale, PA

  • Window world did our home and we loved them….so professional and some of the nicest people who come into your home to install them. They take care and leave little traces of even doing a window change or make a mess. The new windows made a huge difference in the looks as well as the heating and cooling. Very satisfied!

    - Nancy Cook
    Morningside, PA

  • The crew arrived on time, set up, assigned duties to each man, and finished replacing 13 windows in under six hours. All materials were cleaned up, work was professional and crew was friendly.

    - Debbie & Ed Overly
    Pittsburgh, PA

  • Great group of employees. Courteous, respectful of myself, my daughter and my home. No one tried to “push” me into something other than what I wanted.

    - Marlene McGuire
    Latrobe, PA

  • We recenty purchased 22 new triple-pane replacement windows for our home from Window World and wanted to let you know about our experience. Your sales representative, Wayne Stock, was our first point of contact with Window World. He arrived promptly at our home and gave an excellent sales presentation. He was very knowledgeable about the windows and answered all of our questions. The office personnel who called to schedule the installations were very courteous and made every effort to accomodate our schedule. Rick Jones and his crew did an outstanding job. Our window replacement project was in two phases; and there was a bit of difficulty with the first phase (double panes were delivered, rather than the triple panes that were ordered). Without hesitation, the error was corrected and within a couple of weeks, the triple pane sashes were delivered and replaced. Rick went the extra mile and even came out on his day off to install the window stops. He did everything he could to complete the job to our satisfaction. The second phase went much more smoothly, despite the extremely cold weather we were having at the time, and everyone did an outstanding job. We will not hesitate to recommend Window World to anyone we know who is looking to replace their windows. Keep up the good work!

    - Jeffrey & Shelley Buchanan
    Burgettstown, PA

  • Matt Teddy (Sales) did an excellent job presenting Window World, and their products. Rick and Ben (Installation) did an excellent job putting the 6 windows in my house. I’m very pleased with the quality of the windows, as well as the customer service. Thanks Window World.

    - Caleb Hillgass
    Imperial, PA

  • Everyone from your salesman, the girl that called to set the date for the installation to your installers were all very professional, considerate and impressed us with their commitment to do what they could to assure our satisfaction.

    - Tom & Karen Dudek
    Greensburg, PA

  • Well built windows at affordable prices Everyone very nice and knowledgeable.

    - Marlene Fiore
    New Castle, PA

  • The windows were installed promptly! The workers did a great job and were congenial! I am very happy with the work that was done!

    - Matthew Luketic
    McKeesport, PA

  • Patrick was a knowledgeable & friendly salesman. Installers were efficient. Our room is warmer.

    - Geri & David Warchol
    Hermitage, PA

  • Our house looks so much nicer. Our old windows were installed incorrectly, and we noticed an immediate difference from day one. The installers really added to the experience. They were extremely professional, friendly and neat. They are installing my grandmother’s windows right now!

    - Michelle & Chris Chmura
    Baden, PA

  • Excellent installation. The installation team was knowledgeable, courteous and thorough.

    - Joseph & Judy Rogowski

  • The installers arrived and each introduced themselves as soon as they entered the house. At that point, I knew I had selected the correct company for my windows. They went right to work. Each did a job; they invited me to watch them work. Amazing to see how their efforts were in sync. They took pride in their work. At one point the trim had a small scratch in it and the installer said “I don’t like the look of this”, he went to his truck and came back with a replacement piece. Again showing pride in his craftsmanship. They did a fantastic job and I will remember them when my friends come over to see my new windows. Before leaving the crew took the time to show me how my new windows operate. They removed all the old windows and debris. Window World should be proud of these guys for a job well done.

    - Fran
    Pittsburgh, PA

  • Extremely satisfied with everyone we dealt with at your company. Very nice to work with. Quick and neat.

    - Gerald & Debra
    Youngstown, OH

  • Your window installers are very hard working and did excellent work. I would recommend them to anybody. Very Polite. You are lucky to have young fellows that work hard.

    - Mrs. M
    Youngstown, OH

  • I just wanted to tell you that my family and I just LOVE our new windows! From the moment that Seth Christensen stopped over to our house to give us an estimate, to Jeff and Mike doing the installation, and then Mark coming to replace a sash, we were so impressed with the professionalism and workmanship. So far, all of the people that we’ve dealt with from your company have been knowledgeable and very customer oriented. Jeff and Mark did such a great job with everything. They are trustworthy guys who are so funny and work so well together. I’ve talked to Lisa on the phone quite a few times and she is a great person to have on the phone. She is a great representation of your company. I hope that she is shown the appreciation that she deserves. Anyway, thank you again. We are so glad that we went with Window World!

    - Sunny Sefzik
    Pittsburgh, PA

  • Our house is so quiet now. Can’t wait for Spring to open and enjoy our new windows.

    - Maria
    Toledo, OH

  • We are elated with the new windows! Your installers were above professional and very hard workers. Our office is a long haul from work. Next time, I’ll buy them lunch.

    - Melissa, Medical Building Manager
    Oil City, PA

  • Within the past 30 days the windows have performed excellent. With 20″ of snow, sleet, freezing rain and 50 MPH winds, I feel your windows have outperformed my expectations. I am very satisfied with the product as well as your whole sales and service staff.

    - Bill
    Oil City, PA

  • We were very comfortable dealing with your company and employees. They treated us like family. Can’t wait to get the last five windows.

    - James
    Youngstown, OH

  • The new windows have made such a temperature difference in our home. Our home is much warmer now, and I’m sure in the summer we’ll enjoy the cool breeze through our window screens.

    - Jamie & Tina
    Wellsville, OH